millennium.atrex
Customer's Info - UPdate problem
Thread Starter: Jimmy Li Started: 10/27/2008 4:02 PM UTC
Replies: 2
Customer's Info - UPdate problem
Hello,

I notice the way that Atrex Prints the reports, it uses the customer info to print.

For Example. if a customer purchase something today. that invoice would have that customer's info. add, and etc.

If we change the customer info. and reprint that invoice. now that invoice would not contain the original info.

Does that cause any problem for anyone? in case of any credit card disputes or shipping issues. we might have a problem.

tks.
Jimmy Li
HYRATECH.COM
Re: Customer's Info - UPdate problem
Jimmy,

Does that cause any problem for anyone? in case of any credit card
disputes or shipping issues. we might have a problem.

The address verification address is part of the credit card authorization
record on the merchant side.  If there is a dispute, they would be able to
tell you which address was used at the time of the authorization and if it
was a match or not.  But beyond that, Atrex has been using this single
customer record design for almost 15 years and we have not had any reported
problems with this over that period of time.

--  

---------------------------------------
 Terry Swiers
 Millennium Software, LLC
 http://www.1000years.com
 http://www.atrex.com

 Atrex Inventory Control/POS -
    Big business features without spending big business bucks!

Atrex Electronic Support Options:
 Atrex Knowledgebase: http://www.atrex.com/atrexkb.asp
 Email: mailto:support@atrex.com
 Newsgroup: news://news.1000years.com/millennium.atrex
 Fax: 1-925-829-1851
 Phone: 1-925-828-5892 (M-F, 9a-5p Pacific)
 ---------------------------------------
Re: Customer's Info - UPdate problem
Ok,
it was just a concern.. if no one has problem. why should I have problems right? hehe.

tks,
Jimmy Li
HYRATECH.COM




<Terry Swiers> wrote in message news:3bce5665$2ebba69a$2119@VPS182...
Jimmy,

> Does that cause any problem for anyone? in case of any credit card
> disputes or shipping issues. we might have a problem.

The address verification address is part of the credit card authorization
record on the merchant side.  If there is a dispute, they would be able to
tell you which address was used at the time of the authorization and if it
was a match or not.  But beyond that, Atrex has been using this single
customer record design for almost 15 years and we have not had any reported
problems with this over that period of time.

--  
---------------------------------------
Terry Swiers
Millennium Software, LLC
http://www.1000years.com
http://www.atrex.com

Atrex Inventory Control/POS -
   Big business features without spending big business bucks!

Atrex Electronic Support Options:
Atrex Knowledgebase: http://www.atrex.com/atrexkb.asp
Email: mailto:support@atrex.com
Newsgroup: news://news.1000years.com/millennium.atrex
Fax: 1-925-829-1851
Phone: 1-925-828-5892 (M-F, 9a-5p Pacific)
---------------------------------------