John Lange
SORRY IF THIS IS A RE-POST I WAITED AN HOUR AND DIDN'T SEE IT IN THE LIST.
In the Reports>Service>Technician Sales report
We use this report to calculate pay for our technicians.
When a customer brings their product back in because the tech missed
something and we need to do a "Come Back" or "Rework" we need to debit the
techs hours for the additional time. Or we need to be able to create a
service order that does not give the tech credit for comebacks.
I thought about creating a technician name called Warranty, but really want
to be able to track what each tech does, good or bad.
Clicking the "Warranty" checkbox on the job prevents ANY charges on the bill
even if we use billable parts on the order, and the Tech is credited for the
hours performed.
Any Ideas?
John Lange